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Refund Policy


GENERAL

1. Any refund request must be submitted through the REFUND REQUEST FORM.

2. Any necessary supporting documents must be attached to process the request, such as an original STUDY PERMIT REJECTION LETTER from CITIZENSHIP & IMMIGRATION CANADA (CIC).

3. It takes at least ten business days to complete the process of any refund.

4. No exception will apply to the policy outlined below to adjust the amount of refund.

TUITION

1. FULL REMAINING REFUND if;
a. A Study Permit Application is rejected by Citizenship & Immigration Canada (CIC).

2. 50% REMAINING FEE REFUND if;
a. A student decides to withdraw from the course/program before the FIRST DAY OF SCHOOL according to the SCHOOL CALENDAR.

3. 30% PRE-PAID FEE REFUND if;
a. A student decides to withdraw from the course/program before ADD/DROP DEADLINE from the first day of school.

4. NO REFUND – NO TRANSFER if;
a. A student withdraws after the ADD/DROP PERIOD of the first semester of registration at the school.

b. A student is expelled from the school by violating the Code of Conduct or other school policies and instructions.

c. A student receives a LETTER OF ACCEPTANCE issued by the school.

d. A student received a transferred tuition fee from another student; the transferred amount is neither refundable nor transferable.

NON-REFUNDABLE

1. APPLICATION FEE.

2. WIRE TRANSFER FEE.

3. NON-SCHOOL FEES.

TEXTBOOK DEPOSIT

1. REFUND ISSUE METHOD & DATE
a. A textbook deposit refund will be issued by cheque for pick-up at the end of each semester.

2. DEDUCTION – DAMAGE, LOSS, & LATE RETURN
a. All handed out textbooks must be returned with no damage or loss to be eligible for a refund.

b. Deductions for any damage or loss are $50.00 per soft copy and $200.00 per hard copy.

c. If any textbook is not returned within one week from the last day of the semester, $100.00 will be deducted, and an additional $100.00 will be deducted per semester.

EXPIRATION OF REMAINING BALANCE

1. The remaining balance of any fees or deposit paid will expire and be no longer eligible for a refund if a student does not return to the school within one year following the last semester of enrolment.

IMPORTANT NOTE

By affixing your signature below, you acknowledge receiving and complying with the Students’ Code of Conduct, and understand that Franklin School is committed to meeting the privacy standards established by British Columbia’s Personal Information Protection Act (PIPA) and any other applicable legislation.